If I have a question about my bill, what do I do?

 

You should do the following things:

 

· Take a reading of your water meter

· Have your account number on hand

· Call Customer Service at (401) 245-2022

 Customer Service Representatives will be able to help you with this.

 

  If I have a question about establishing a new water service account, what do I do?

 

1.  If you are moving into a location that is currently serviced by BCWA, you should do the following things:

 

Visit us at our Administration Office, 450 Child Street, Warren, RI.

 

If you are the owner of the premises no deposit is required.

 

If you are a tenant of the premises:

 

· $120.00 deposit is required for residential use.

· $360.00 deposit is required for business use.

 

A$30.00 turn-on fee is required with application, if water is currently turned off .

 

For further help, please contact our Customer Service Department at (401) 245-2022.

 

2. If you require a new service connection to your property, you should do the following things:

 

Visit our Distribution Department at 472 Child Street, Warren, RI.

 

Current service connection fees are as follows:

 

¾" Service Installation in Unpaved Street $1,300.00

¾" Service Installation in Paved Street $2,500.00

1" Service Installation in Unpaved Street $1,600.00

1" Service Installation in Paved Street $3,000.00

Service Installation over 1"  - Actual Cost

3/4" or 1" Service Installation requiring either cement-base restoration or curb-to-curb paving - Actual Cost

 

For further help, please contact our Distribution Department at (401) 245-1856.